1. Contact Us
The Lucky Charm Holmview
ABN: 47 996 561 61
Shop 6 Holmview Central Shopping Centre
318 - 322 Logan River Road
Holmview, QLD 4207
Ph: 07 38079675
2. Terms and conditions
Your Use of this site www.tlcholmview.com.au You agree to accept the terms of our policies as outlined within our site. This Includes all any further directions or instructions that you are asked to accept during the stages of completing your order process through out checkout.
These terms and conditions form a legally binding agreement between you and The Lucky Charm Holmview for the provision of the services outlined within this site.
Should you decide that you can not accept these terms and conditions, we recommend that you close down this site from your web browser and contact us with for other option to place your order.
3a. What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
3b. What do we use your information for?
Any of the information we collect from you will only be used to process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
3c. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
3e. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
3g. Your Consent
4. Shipping/Delivery Policy
For BOOKPACK orders placed by the due date, Collection / will be in accordance with the timeframe detailed on your order form. For orders placed online after the due date, please consult your order confirmation email for the availability of your order.
General Stationery Orders placed through our site will be available for delivery / collection usually within 48 hours of receiving your order. However as some items or quantities require us to place extra orders with our suppliers, we ask that you allow upto 7 days for some deliveries. In this instance, you will be contacted via email or phone to advise you or the estimated delivery time.
5. Pricing Policy
All prices shown are inclusive of GST where applicable and in Australian Dollars ($AUD). The Lucky Charm Holmview reserves the right to adjust pricing on the website without notice. Any orders Finalised through the Checkout will be charged at the advertised price at the time of ordering and will not be affected by price changes between the checkout time and the delivery time.
6. Refund & Returns Policy
If you wish to return an item, TLC Holmview will offer you a refund provided that:
- You return the item within 30 days of purchase.
- You produce your original receipt at the time you return the item
- The item is in re-saleable condition including all Original packaging, Instruction Manuals & accessories
- The Item is in its original condition and is unopened, unused & unworn
- The Lucky Charm Holmview reserves the right to decline a refund should the returned item not suit the above conditions.
- Items incorrectly supplied will be exchanged for the correct item providing that they are returned unopened & unused.
TLC Holmview is happy to exchange items for like items should the colour provided not be suitable to the customer.